FAQs

Performance Questions

Our coatings insulate in the same manner as other types of insulation, but they’re able to do it in a thin, paint-on application that is resistant to compression, as well as moisture, dust and mold infiltration (things that degrade fibrous insulations).

The technology within Syneffex’s patented line of coatings utilizes a nanotechnology based material, which we call Hydro-NM-Oxide. This is not a ceramic microsphere, it is unique to our technology. This unique material has a very low thermal conductivity, which means it acts as an insulator, like other types of insulation, by reducing heat conduction (both radiant and conductive), to lower costs for heating and cooling in buildings and process heating and cooling costs in manufacturing. In addition to being a next generation insulation, the products also have a combination of other cost saving and protective benefits.

Syneffex™ coatings, as well as other thin film insulators, do not have an R-value. This is because the R-value relies on a material’s thickness for at least 1/2 of the final number value, so attempting to use it for any material less than an inch will give an inaccurate result of the energy saving value of that material. It’s a case where the measurement standard has not progressed as fast as the technological innovations.

This is why we have used thermal testing that measures direct heat conduction in energy units (such as watts), that is not dependent upon thickness. These types of tests measure the ability to insulate and reduce thermal conductivity, no matter how thin or thick a material is.

One of these thermal tests is the European Union Standard for thermal performance of building assemblies, which you’ll see available in our downloads and on our thermal data page. Reviewing this test, and others that we have available, you’ll see that our technology is an excellent insulator, and its insulating value is expressed in reduction of heat transmission in actual energy units.

Yes, we have multiple tests from independent third party laboratories covering the performance qualities of our coatings. You can access many of these results on each product data sheet. The standards tested to include ISO, ASTM, as well as multiple other testing standards for thermal insulation, corrosion prevention, mold/bacteria resistance, and more.

As each environment is unique, we recommend that you do not trust any company that promises you a specific amount of energy savings. That being said, we can provide you with information on what others have experienced as well as independent laboratory testing.

In general, customers that use Syneffex™ coatings in building envelope applications will typically report a reduction in energy consumption by 20% to 40%, depending upon their application, climate, and energy use. Customers that use Syneffex™ coatings for industrial equipment applications will typically report a reduction in energy consumption by 10% to 25%, depending upon application.

Our technology has been tested by a number of independent laboratories for several thermal and related performance characteristics. One of these is to the European Union standard, ISO Standard 8990:1999 for Thermal Performance of Building Assemblies. Product tested on 8cm concrete wall sections with plaster on both sides resulted in a 34.8% reduction in heat transmission as measured in watts.

Thermal Conductivity per ASTM 1530: Product tested on concrete roof tiles. Crystal Roof Coating reduced the thermal conductivity of the concrete roof tile by 29.7%.

Additional information is available on each Product Data Sheet.

Rebate requirements can vary according to who is issuing the rebate and their qualification criteria.

Our thermal insulation coatings can qualify for credits that are not tied to the older R-value measure for insulation value, but rather designated by proven energy reduction as measured by approved software/tools. At this time it does not qualify for the energy credits which require IECC compliance, however state standards that use the ASHRAE Standard 90.1, would be able to use INI coatings for qualification, because that standard uses actual energy savings recorded to qualify for an insulation credit.

Application Questions

Our Nansulate™ Translucent PT and Nansulate™ Translucent GP coatings, as well as our other coatings for building applications, can be applied with standard painting equipment – a roller, brush, or paint sprayer. For sprayer application, we recommend using a tip size of .15 to .17. If using a roller, we recommend the shortest nap size, 1/4″. Nansulate™ EPX-H2O 2-part water based reactive prepolymer can be applied with a texture sprayer.

Unopened, the shelf life for all our products is 2-years from the date of manufacture. After opening, and if resealed from air, the product can be kept for up to 1-year.

The expected lifespan of the coatings is 5-10 years in outdoor environments, and 10+ years (can be the lifetime of the building) in indoor environments.

It is important to use the right amount of product per the recommended coat thickness. This is easily measured either with a wet fim thickness gauge during application of each coat or with a dry film thickness gauge after an application has completely dried. More details are available in our Application Handbooks which are shipped with each order.

Surface Questions

Yes, the Energy Protect™ and HomeProtect™ can both be used over windows or skylights, however they will give glass and plexiglass a frosted look and will not remain completely invisible, so they should only be used over windows or skylights where complete clarity is not needed. The coating will reduce heat transfer, while still allowing through approximately 92% of the visible light, and also reducing UV penetration by approximately 80%.

Mainly, the surface needs to be clean and dry prior to application, whether it is a building or equipment application. For roofs, this can mean power washing, or simple cleaning for walls/ceilings; for industrial equipment a handtool clean can be done. Surfaces with pre-existing paint should have any flaking paint removed and the surface should be free of other contaminants such as grease, oil, dust, etc.. Full information is included in our Application Handbooks which are shipped with each order.

The typical dry time for each coat is 1-2 hours in 73F ambient conditions at 50% humidity. Warm conditions, air flow, and low humidity can decrease dry times. Full hard dry is typically within 72 hours.

The cure time is very important for thermal performance of the coatings. We recommend waiting until the product is fully cured before testing thermal capabilities. During the cure time the moisture is evaporating from the coating. A typical cure time for a 3-coat application in 73F ambient conditions at 50% humidity is 30-days. A typical cure time for an industrial application of 10-15 coats in same conditions, is 60-90 days. Warm/hot conditions, air flow, and low humidity can decrease full cure times. See our Application Handbooks for further details.

Safety Questions

Syneffex™ coatings are water-based, low VOC, and non-toxic. Standard paint application precautions such as a painter’s mask, gloves, or clothing cover should be taken.

Syneffex™ has been tested by an Industrial toxicology laboratory, and found to be “safe for use by the general public and that it will not present any greater hazard to the user of the product than standard latex paints in current use.”

This product does not contain nano-scale particles. The unique particulate solids in this product are micro-scale particles with nano-scale internal architecture. This is important since architectural coatings are often sanded or otherwise mechanically manipulated after being applied. These subsequent process will, therefore, not generate particles of nano-size.

Syneffex™ coatings are not considered hazardous. All products ship as non-hazardous goods with no special needs. All our products are free of mercury, lead or toxic materials, and all are considered low VOC. (Volatile Organic Compounds concentration of less than 101 grams per liter.)

No. All our coatings are considered non-flammable and do not increase or decrease the flammability of the surface to which they are applied.

Other Questions

No. Our coatings are quite different and does not use the same technology that ceramic paints and coatings use. Ceramic coatings come in widely different formulations and ranges of effectiveness and are sold under numerous brand names. Syneffex™ coatings are patented and sold only by Syneffex™ and our authorized distributors. Many of the ceramic coating products obtain part of their insulating benefit from reflectivity off the white or light colored surface, making them more effective outdoors during hot weather than inside, where there is no sun to reflect off of the coating, and by the use of small glass beads, or ceramic microspheres, which trap air. Syneffex™ coatings’ unique Hydro-NM-Oxide is a micro-sized material with nano-sized internal architecture that inhibits the transfer of heat, causing the material to act as an effective thin insulator – inside or out, and even when sandwiched between other materials. Additional benefits are that the material is moisture, mold, and corrosion resistant and low VOC. Our coating is also clear, allowing it to be used over surfaces without changing their look. Details on specific thermal and other testing can be found on the Product Data Sheet.

Yes, we offer a limited warranty of 5-years on all products except for our Nansulate™ EPX-H2O, Crystal Roof coating and interior applications of our LeadX™ encapsulant. We offer a limited warranty of 10-years for the Nansulate™ EPX-H2O and Crystal Roof coating, and a limited warranty of 20-years for interior only applications of the LeadX™ encapsulant.

All of our clear coatings cannot be tinted due to their ability to be clear over most surfaces. The Nansulate™ EPX-H2O product has a white base which can be tinted to a desired color with standard paint pigments. Nansulate™ EPX-H2O also comes in charcoal grey.

Yes, absolutely. We are happy to assist all our customers, both for building and industrial applications, with a recommended product, recommended coverage (number of coats), and the calculations of how much is needed for their project. We can also provide an estimated cost/payback calculation based upon your project information. You can fill out a request on our “Request a Specification Form” or contact us at either 800-858-3176 or [email protected] for a free project specification.

Infrared or laser thermometers were made to take temperatures over flat, black surfaces, thus they can give false readings on any light, non-black, or reflective surface. This is why we recommend use of surface contact thermometers for the most accurate readings.

If you must use an infrared/laser thermometer, then we recommend painting a flat black target area (Sharpies are NOT recommended, as they are somewhat reflective) on any surface to be measured, then aim the thermometer at that area.

Helpful Links

You can access all PDFs from the following links: Product Data SheetsMSDS, and

Coming Soon- DOWNLOAD OUR RECOMMENDED EQUIPMENT LIST for recommendations on tips, sprayers, and more.

We are currently upgrading the style of all our videos. New ones are…COMING SOON!

The best way to see what to expect from our technology is to hear what those who have used it have to say. Please visit our Case Studies and Testimonials pages for more information.

You can contact us online through our CONTACT FORM or call us at 800-858-3176 email us at [email protected].

Office hours are M-F, 9AM to 6PM US Eastern Time. We do answer emails on the weekends, and will strive to get back to you as soon as possible.